🔐 Privacy Policy — Last updated 2026 ðŸ›Ąïļ Your Data Never sold — dgames com Promise 🔒 256-bit SSL Encryption — bank-grade security ✅ GDPR-Compliant Privacy Policy Is Followed 💎 Have a question? Support in Bengali Let us know 🔐 Privacy Policy — Last updated 2026 ðŸ›Ąïļ Your Data Never sold — dgames com Promise 🔒 256-bit SSL Encryption — bank-grade security ✅ GDPR-Compliant Privacy Policy Is Followed 💎 Have a question? Support in Bengali Let us know

Dgames Com Privacy Policy — Complete Data Protection Policy

Learn clearly and transparently how your personal data is collected, used, and protected.

Our Core Commitment to Data Protection

6 Privacy Principles dgames com Always Upholds to Protect You

Your data is never sold

Dgames com does not sell your personal information to advertisers or third parties. Your name, mobile number, and transaction details are used solely for managing your account.

Core Commitment
Secured with Encryption

All data transmitted on the platform is protected by 256-bit SSL encryption — the same technology used by banks in Bangladesh — making it virtually impossible for your information to be intercepted.

Technical Security
You're in Control of Your Information

On dgames com, you can view, correct, and request deletion of your personal information. You have full control over your account data.

Your Rights
Secure data storage

All data is stored on secured servers. Multiple layers of security are in place to prevent unauthorized access. Regular security audits are conducted.

Enterprise-Grade
Cookie Controls

Dgames com uses cookies on its website to improve our services. You can manage cookies through your browser settings. Advertising-based tracking cookies are not used.

Transparent Use
Adherence to international standards

Dgames com follows a GDPR-compliant data protection policy — meaning the European Union's highest privacy standards apply to your data as well.

International Standards
Encryption 256-bit SSL
Sale of Data Zero — never
Standards compliance GDPR Compliant
Third-party sharing Only when legally required
Control Over Your Data Entirely Yours
🔏
Why You Should Read This Privacy Policy

By using dgames com, you agree to this Privacy Policy. If anything is unclear, feel free to reach out to our support team — we're always here to help.

Last updated: January 2026

This Privacy Policy ("Policy") governs the collection, use, and protection of data between dgames com ("Platform", "we", "our") and members or visitors of this platform ("you"). dgames com places the utmost importance on your privacy, and this Policy is the written expression of that commitment.

1Introduction & Scope

Dgames com is an online betting platform built for people in Bangladesh. This policy applies to our website, mobile app, and all related services. By registering, logging in, or using any service on dgames com, you are considered to have accepted this Privacy Policy.

We believe your personal data belongs to you, and you have every right to know how it is being used. That is why this policy is written in plain, straightforward language rather than complex legal jargon.

2What Information We Collect

Dgames com collects two types of data — information you provide directly, and information collected automatically:

Data type What's included Why It's Needed
Identity Information Full name, date of birth, NID number KYC verification & age confirmation
Contact Information Mobile number, email address Account Verification & Support
Financial Information BKash/Nagad number, bank details (if applicable) Payment Processing
Transaction history Deposit, Withdrawal & Betting History AML Compliance & Dispute Resolution
Device information IP address, browser type, device ID Security Monitoring & Fraud Prevention
Usage data Page visits, click patterns, session duration Service improvement & personalized experience
We never store your password in plain text. Passwords are kept exclusively as encrypted hashes.

3How We Collect Your Data

Dgames com collects information in the following ways:

  • Registration form: Information you provide when creating your account.
  • KYC process: Photos and documents uploaded for identity verification.
  • Payment transactions: Automatically, during deposits and withdrawals.
  • Support contact: What you share with us via live chat or email.
  • Cookies & tracking: Automatically while using the website.
  • Third-party verification services: From KYC and payment processing providers.

4How We Use Your Data

A full breakdown of how your data is used is provided below:

  • Account Management: To ensure login, transactions, and service delivery.
  • Identity Verification: To comply with international KYC and AML requirements.
  • Payment Processing: To process deposits and withdrawals securely.
  • Fraud prevention: To detect and prevent suspicious activity.
  • Customer support: To resolve your questions and issues quickly.
  • Personalized experience: To show you offers and content tailored to your preferences.
  • Platform improvement: To analyse usage patterns and improve our services.
  • Legal obligations: To provide required information to regulatory authorities.
Our commitment: Your data will not be used beyond the purposes stated above. In particular, it will never be used to build advertising profiles or sold to third parties.

5Data Sharing & Disclosure

Dgames com shares information only in limited and specific circumstances. Here is who may receive your data and under what conditions:

  • Payment processors: Only the minimum necessary information is shared with payment providers such as bKash, Nagad, and Rocket to complete transactions.
  • KYC verification provider: With licensed verification providers for identity confirmation.
  • Law Enforcement Agencies: As required by court order or lawful investigation.
  • Licensing authority: As required for audits by international regulatory bodies.
  • Technology partners: Technology partners that help operate the platform — bound by strict confidentiality agreements.
dgames com does not share or sell your data with advertising companies, data brokers, or any unrelated third parties.

6Security Measures

Dgames com uses multiple layers of technical security to protect your data:

  • All web traffic is secured with 256-bit TLS/SSL encryption.
  • Passwords are stored as hashed values using the bcrypt algorithm.
  • Database encryption — data is protected even at rest.
  • Two-factor authentication (2FA) is available for all accounts.
  • 24/7 system monitoring — unusual activity is detected instantly.
  • Regular third-party security audits and penetration testing.
  • Firewall and DDoS protection on servers and networks.
Please keep in mind: No one can guarantee 100% security on the internet. That is why you should keep your password strong, never share it with anyone, and avoid logging in over public WiFi.

7Cookie Policy

Dgames com uses cookies on its website. Cookies are small text files stored in your browser. The types of cookies we use:

  • Essential Cookies: Essential for login sessions and security — disabling these will prevent the site from functioning properly.
  • Performance Cookies: To understand which parts of the site are used most — all data is anonymised.
  • Preference Cookies: To remember your language preference and settings.

You can manage or delete cookies through your browser settings. Please note that disabling essential cookies may cause certain features to stop working.

8Data Retention Period

Dgames com does not retain data longer than necessary. Retention periods vary by data type:

  • Account Information: For a minimum of 5 years while the account is active and after closure (for legal reasons).
  • Transaction history: Up to 7 years — for AML compliance and tax obligations.
  • KYC documents: 5 years after account closure.
  • Log files & session data: Maximum 90 days.
  • Support contact: Up to 2 years.
Due to legal obligations, certain data may not be possible to delete before a specified period — even upon your request.

9Your Right to Privacy

As a member of dgames com, you have the following rights:

Right to Access Your Data

You can request to see what information we hold about you. Contact support and we will respond within 30 days.

Right to Correct Your Data

You can request corrections if any of your information is inaccurate. Registration details such as your name and mobile number can be updated.

Right to Data Deletion

You may request the deletion of data that is no longer necessary beyond legal retention requirements. Submit your request at the time of account closure.

Right to restrict processing

You may object to the processing of your data for specific purposes. In particular, you can opt out of marketing communications at any time.

Right to Data Portability

You can request a copy of the data we hold about you. This is typically provided within 14 days.

Right to withdraw consent

Any consent given for optional purposes can be withdrawn at any time. This does not affect the validity of any processing carried out prior to withdrawal.

To exercise any of these rights, email support@dgamescom.net or contact us via live chat. Please note that some requests may not be fulfillable due to legal obligations.

10Protection of Minors

Dgames com services are intended for users aged 18 and above. We do not knowingly collect information from anyone under the age of 18.

Age is verified at registration, and age confirmation through the KYC process is mandatory. If we become aware that a minor has created an account, that account will be immediately closed and any collected data will be deleted.

If you believe your child is using dgames com, please contact support@dgamescom.net immediately.

11Changes to the Privacy Policy

Dgames com may update this privacy policy from time to time. For significant changes, you will be notified via SMS to your registered mobile number or by email. The date of the latest update is always shown in the "Last Updated" section at the top of the page.

Continued use of the site after an updated policy takes effect will be considered acceptance of the new terms. We recommend checking this page regularly.

12Privacy Contact

For any questions, concerns, or requests regarding the protection of your data, please get in touch with us:

  • Email: support@dgamescom.net (select the Privacy subject)
  • Live Chat: 24/7 in Bengali from any page on the site
  • Response time: Email responses are typically handled within 1–3 business hours
Data Protection Request: If you request to view, correct, or delete your data, we will first need to verify your identity. A decision will be communicated to you within 30 days.

Frequently Asked Questions

Answers to the Most Frequently Asked Questions About Payments & Promotions

Yes, dgames com has an active referral program. Log in to your account and go to the "Promotions" or "Refer a Friend" section to find your personal referral link or code. When a friend registers using your link or code and makes their first deposit, you'll receive a referral bonus. The bonus amount and terms are detailed on the promotions page — typically, a set percentage of your friend's first deposit is added to your balance. Once your friend meets the eligibility criteria, the bonus is credited to your account automatically. For more details, Promotions Page View or ask our support team.

dgames com supports the most widely used mobile banking services in Bangladesh. You can deposit and withdraw directly via bKash, Nagad, and Rocket. USDT crypto transactions are also available. Withdrawals via bKash and Nagad are typically processed within 3 to 15 minutes — among the fastest of any platform in Bangladesh. The minimum deposit starts at ā§ģ500 and the minimum withdrawal is ā§ģ1,000. Always use a mobile banking number registered in your own name when making payments — using someone else's number may result in the transaction being cancelled. For more details on payments, Financial transactions page View.

Your data is safe — join with complete peace of mind

Your privacy is always protected at dgames com. Join over 500,000 Bangladeshi members and enjoy betting in a trusted, secure environment.

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