Dgames Com Terms & Conditions — Complete Terms of Use

1Eligibility & Registration

The following requirements must be met to create and use an account at dgames com:

• You must be at least 18 (eighteen) years of age at the time of registration. Minors are strictly prohibited from opening an account.
• Each person may operate one account only. If multiple accounts are found, all of them will be suspended and the balances may be forfeited.
• All details provided at registration — name, mobile number, and date of birth — must be accurate and truthful.
• You must be a resident of a country or region where dgames com is licensed to operate.

2Account Management

You are solely responsible for keeping your dgames com account secure. The following rules are mandatory:

• Never share your password or login credentials with anyone.
• You are fully responsible for all activity carried out through your account.
• Selling, renting, or transferring your account to another person is strictly prohibited.
• If you suspect unauthorized access to your account, contact dgames com support immediately.
• To update your account details, please contact our support team.

3KYC Identity Verification

Dgames com complies with international anti-money laundering policies, which makes identity verification mandatory for all members. Key things to know about KYC:

• KYC verification must be completed before your first withdrawal.
• Required documents: front and back photos of your National ID (NID) or passport, along with a selfie holding the ID.
• Verification is typically completed within 1–4 hours.
• dgames com may request additional documentation when necessary — such as proof of address or payment method verification.
• Refusing verification or providing false information will result in account suspension.

4Deposits & Withdrawals

The following rules apply to all financial transactions on dgames com:

• Deposits and withdrawals may only be made using a payment method registered in your own name.
• Minimum deposit amount: ৳500. Minimum withdrawal amount: ৳1,000.
• At least one bet must be placed in your account before you can make a withdrawal (turnover requirement).
• Withdrawals to bKash and Nagad are generally processed within 3–15 minutes.
• dgames com may review unusual or suspicious transactions, which can take an additional 1–24 hours to process.
• If money laundering or fraudulent transactions are suspected, the account balance will be frozen.

5Betting Rules

The following rules apply to all bets placed on dgames com:

• Once a bet is confirmed, it cannot be cancelled or changed (except via cash out).
• dgames com reserves the right to void any bet placed on odds that contained an obvious error, such as a printing error or system glitch.
• If a live event is abandoned after kick-off and not rescheduled within 48 hours, all bets on that event will be voided.
• Any bet that supports match-fixing or other unethical activity will be voided and the account will be suspended.
• If one leg of an accumulator bet is voided, it will be removed from the total odds and the remaining selections will stand.

6Bonus & Promotion Terms

Bonuses and promotions at dgames com are offered under the following specific terms:

• Each bonus offer has its own wagering requirement — typically 8x to 10x the bonus amount credited.
• No withdrawals may be made from bonus funds until the bonus wagering requirements have been met.
• Each promotion can only be used once per member — claiming bonuses on multiple accounts from the same IP address or device is strictly prohibited.
• The maximum stake from bonus balance is generally ৳5,000 or 10% of the bonus amount, whichever is lower.
• The wagering deadline for bonus conditions is typically between 7 and 30 days — the exact timeframe is listed on each offer page.
• dgames com reserves the right to modify or discontinue any bonus program without prior notice.

7Casino Games

The following terms apply to use of the casino section at dgames com:

• All casino games are operated through third-party software providers that are independently audited.
• Every game has its own house edge and RTP (Return to Player) percentage — this information is available in the game details section.
• In Live Casino games, the dealer's decision is final. If a game is interrupted due to a technical issue, that round will be considered void.
• Not all games are eligible for casino bonuses — the offer page specifies which games a particular bonus can be used on.

8Privacy & Data Protection

Dgames com is committed to protecting your personal information:

• Information collected during registration will be used solely for account management, KYC verification, and legal compliance purposes.
• Your personal information will not be shared with any third party except where required by law.
• All transactions and personal data are protected with 256-bit SSL encryption.
• For more details, visit our Privacy Policy Read on.

9Responsible Gaming

Dgames com believes betting should be a source of entertainment — not a way to solve problems. That's why we offer the following tools:

• Deposit Limits — You can set your own daily, weekly, or monthly deposit limits.
• Self-Exclusion — you can exclude yourself from the platform temporarily (7 days to 6 months) or permanently.
• Cooling-Off — you have the option to limit your betting activity for a set period of time.
• Parental control support is available to help protect those under the age of 18.

10Account Closure & Suspension

Dgames com reserves the right to suspend or permanently close any account under the following circumstances:

• Any breach of these terms and conditions.
• If false information provided during registration is proven.
• If there is suspicion of fraudulent activity or money laundering.
• Evidence of operating multiple accounts or abusing bonuses is found.
• If the member requests account closure.

11Changes to Terms

Dgames com reserves the right to update or modify these terms at any time. Members will be notified of significant changes via email or in-app notification. Continued use of the platform after any changes constitutes your acceptance of the updated terms. We recommend checking this page regularly.

12General Provisions

If any provision of these terms is found to be legally unenforceable, the remaining provisions will continue to apply. Any dispute arising from these terms should first be raised with our support team for resolution. dgames com's decision is final in all betting-related disputes. In the event of any conflict between the Bengali and English versions of these terms, the English version shall prevail.

If you have any questions about these terms, contact our support team — we respond in Bengali.